Explore Our Management Skills CPD Courses

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Managing the HIQA Standards

This one-day expert-led workshop looks at HIQA as a management issue. It: Provides an overview of the HIQA standards and how they affect residential services for people with disabilities Examines the governance and management issues that must be considered when implementing HIQA Allows participants assess organisational preparedness by providing the…...

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Professional Development and Ethics

The accredited course focuses on the role and responsibilities of the first line manager in the social care and non-profit sector. It examines the personal and professional skills and capabilities required to occupy this complex role. As well as helping you develop your current skills and competencies the course will…...

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Managing Service Quality

This accredited, professional course provides current and prospective supervisors and managers with the knowledge and tools required to manage service quality in a human services and non-profit organisation. The six-week course takes contemporary best practices in service quality and analyses them in terms of their practical usefulness to managing in…...

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Key Management Skills: Teamwork, Leadership & Communications

This intensive, six week course will increase your ability to lead, motivate and manage a team in the human services and non-profit sector. After completing the certified programme, you will: Understand the critical factors that determine how you manage Possess the tools required to evaluate, extend and improve your personal…...

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Introduction to Employment Law

Understanding employment law is an absolute necessity for first line managers because they are becoming increasingly involved in employment contracts and disciplinary/grievance procedures. This accredited, six-week course examines employment law as a management issue for the human services and non-profit sector Completing the course will provide you with detailed knowledge…...

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