Managing Service Quality
Five Questions to Improve your Leadership Skills
The OTC has a proven track record when it comes to the delivery of high-quality accredited management courses. Modules such as Key Management Skills: Teamwork, Leadership & Communications equip students with practical skills as well as the necessary theoretical knowledge. Unit…
Read MoreCPD Short Courses – Summer/Autumn Schedule 2022
The OTC has launched the Autumn 2022 schedule of short CPD Certificate courses. The College has delivered level 5-7 major awards for many years, as well as a wide range of special purpose and minor awards in the areas of…
Read MoreQuality is a habit!
‘Quality is not an activity; it is a habit’ – Aristotle It is an absolute commitment to pursue excellence in every interaction that we have and in each action that we take. Can you honestly say that your organisation provides…
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