This course is intended for people who will be working as advocates for patients wishing to make complaints about the service they or a family member has received from state-funded health or social services. Those participating in the course may be employees of the Patient Advocacy Service, working as advocates from independent Advocacy services or may be working as Patient Advocates within the HSE.

This Certificate in Supported Employment Level 7 Special Purpose Award is a professional qualification targeted specifically at the needs of people working as job coaches and employment facilitators.