Managing Service Quality
Informal Interviews for Cert in Applied Management applicants on December 20th, 2022 (Online)
Upcoming Applicants Day for the Cert in Applied Management December 20th, 2022 by Zoom: 10am – 12pm: This date is an opportunity for applicants to further discuss their choice of course with the OTC team. It includes an information session…
Read MoreManaging in Challenging Times
Writing as far back as 1959, in his publication, Landmarks of Tomorrow, the great management consultant, educator and author, Peter Drucker, stated: “The greatest danger in times of turbulence is not the turbulence. It is to act with yesterday’s…
Read MoreCPD Short Courses – Autumn/Winter Schedule 2022
The OTC has launched the Autumn 2022 schedule of short CPD Certificate courses. The College has delivered level 5-7 major awards for many years, as well as a wide range of special purpose and minor awards in the areas of…
Read MoreHow Managers Improve Team Performance Through Leadership Learning
As a manager, or aspiring manager, what can you do you each and every day to improve team performance? Well, remember that truly effective leaders always have absolute clarity in terms of their own role and objectives. This in turn…
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