Our Team – Experience, Expertise & Excellence
LEARNING TOGETHER
Our staff team combines expertise in adult education with deep sectoral experience and a passionate commitment to delivering excellence in everything we do.
They are supported by more than 36 nationally recognised, subject matter experts and associate tutors who work with us to:
- Support students in their studies and the process of applying what they learn to their practice
- Provide leading edge insight
Average No. of Years in Sector
Dr Karen Finnerty
COLLEGE DIRECTOR
Karen has been Director of the Open Training College since 1999 and an employee of St. Michael’s House since 1990 commencing as a frontline worker in the area of vocational training for service users and progressing into management roles in day services prior to taking up her current Directors post. In her early career with the Open Training College, Karen was instrumental in the development of management and social care higher education for disability service provision and retains an ongoing commitment to this area.
Between 2020 and 2022 Karen took a secondment from her role in the Open Training College to lead out on the development of the St. Michael’s House Strategic Plan 2022-2026.
Prior to employment in St. Michael's House and the Open Training College , Karen worked in frontline and managerial positions in Ireland and the USA in the areas of primary & secondary education and adult education.
Karen's professional areas of interest include the professionalisation of the social care worker role and adult education and life-long learning. Karen has represented the Open Training College St. Michael’s House in engagements with a number of national bodies and in a range of roles particularly in the area of third level education.
Karen holds a Doctorate in Social Science (D. SocSci) from the University of Leicester, an M.Sc. in Education and Training Management from Dublin City University and a B.Ed. from Trinity College, Dublin. She is also a graduate of the Irish Management Institute.
Raymond Watson
ASSISTANT COLLEGE DIRECTOR
Raymond has been working at the Open Training College since 2002 and currently serves as the Assistant College Director. During his tenure, he has helped shape the College’s vision and advance its mission to deliver education and training to the social care sector.
Raymond spearheaded the development of the College’s online learning model and support systems, ensuring accessible and innovative education for adult learners. Prior to this, he spent a decade as the Course Director of the Social Care degree programme, where he helped shape the next generation of social care professionals.
Raymond's career began in London as part of a behavioural support team. He then managed a residential setting for Menni Services, St. John of God, and contributed to the Callan Institute and St. Anne’s work in Roscrea. These experiences gave him a deep understanding of person-centred care and the importance of positive behavioural support and human rights.
His areas of expertise and interest include:
- Positive Behavioural Supports for individuals labelled with challenging behaviour.
- Person-centred planning, empowering individuals to achieve their goals.
- Online Learning, with a focus on innovative approaches for adult learners.
- Communities of Practice, fostering collaboration and shared learning among professionals.
Raymond has been actively involved in numerous projects at the Open Training College, including collaboration with Health Action Overseas in Romania and the Rosequal initiative. He has also supported and educated Irish services in implementing person-centred planning approaches and positive behaviour supports. Most recently, he partnered with the North Dublin Children’s Disability Network Team to create an online information platform for families.
Raymond holds an MSc in Lifelong Learning/eLearning from Ulster University, a qualification that underscores his dedication to continuous improvement and innovation in education.
Ronnie Harrison
HEAD OF QUALITY AND ACADEMIC AFFAIRS
Ronnie heads up our Quality (Assurance and Enhancement) and Academic Affairs functions. Before joining the College, he had worked in the education sector for over 20 years, as a teacher, trainer and lecturer. These roles developed into his becoming a department, programme and quality manager. In recent years, Ronnie’s roles have focused on quality assurance and programme development, implementation, validation and review, in addition to institutional review and accreditation. He sees the quality function as primarily supporting:
- Student-centred learning
- Optimisation of learning outcomes
- Professional pedagogical development
- Teaching and learning
- Continuous quality improvement
Ronnie has worked extensively on internal and external educational consultancy projects in Ireland, the rest of Europe, the Middle East and Far East. He holds a B.A. (Hons.) from DCU and an M.Phil. from TCD.
Lauren Bacon
PROGRAMME DIRECTOR – MANAGEMENT COURSES
Lauren is Programme Director of our Social Care Management courses. She has worked previously with the College as an Associate Tutor with students on the Bachelor of Arts in Social Care course. Prior to her current role, Lauren held the position of Social Care Leader in an adult hub day service for individuals with intellectual disability, working under the community led model of support. She has a special interest in person-centred planning, relationships and sexuality, and mentoring and leadership.
Lauren has also practised in the area of disability residential services, including children’s services, young adults and older adults, and has experience of working in special educational support in Canada and Ireland.
In 2014 Lauren completed an MA in Sexuality Studies in DCU; the focus of her thesis was on organisational supports provided to individuals with intellectual disability in relation to relationships and sexuality in Ireland.
Eimear Ryan
PROGRAMME DIRECTOR – SOCIAL CARE DEGREE
Eimear is Programme Director of our Social Care degree courses. She started in this role in January 2024, having joined the OTC as a Course Tutor in 2023. Before this she worked as an Associate Tutor with students on the Bachelor of Arts in Social Care course. She held the position of Social Care Leader in a training centre for young adult school leavers with an intellectual disability for 9 years. She has more than 25 years’ experience in the Social Care field.
Her areas of interest include:
• Lifelong learning
• Adult education
• Training and Education
• Student centred learning
Eimear holds a MSc in Training and Education Management (Leadership) from DCU and is registered with the Irish Teaching Council to teach Social and Behavioural Sciences.
Claire Hopkins
PROGRAMME DIRECTOR OF CPD & SHORT PROGRAMMES
Claire is the director of our suite of continuous professional development (CPD) further and higher education programmes. For the past twenty years, Claire has worked in several key positions as a tutor, programme developer, workshop facilitator and co-ordinator on a range of our Applied Social Care, Supported Employment, Training and Development and Level 5 programmes. Her role as programme director involves working with services in addressing training needs with education and training solutions. She was a Supported Employment practitioner and worked in back-to-education and employment initiatives before joining the College.
Claire completed her M.Ed in Adult and Community Education with NUI Maynooth. Her particular areas of interest are:
- Universal Design of Learning
- Education for Creative Development.
- Graphic facilitation
- Workshop facilitation
- Programme/Curriculum design, development and delivery online/blended/in-person
- Professional Learning
- Person-centred planning
- Supported employment
Dr Tracy Warner
PLACEMENT COORDINATOR – SOCIAL CARE
Tracy has been with the College since 2004. Over the past eighteen years, Tracy has worked as a coordinator, tutor, assessor, workshop facilitator and course and content developer on both the Level 7 and Level 8 Applied Social Care programmes, and the Level 5 Certificate in Intellectual Disability Practice. Currently Tracy is the placement co-ordinator for the social care degree.
Tracy completed her PhD with the Department of Sociology in the National University of Ireland, Maynooth in 2008.
Tracy’s main areas of interest are:
- Inclusion and equality
- prejudice, labeling, stereotyping and marginalization
- research
- group facilitation
- adult and community education
- supporting adults returning to education
Niav McEvoy
BA SOCIAL CARE TUTOR / ONLINE DEVELOPER
Niav joined the college team in September 2008 as tutor on the social care degree programme and Level 5 courses. Prior to joining the College Niav worked in disability services with older adults. Niav’s current role in the College is Coordinator of Year 1 of the BA in Social Care, and Online Course Developer with the elearning team.
Niav is a past student of the College having completed both the Level 7 and Level 8 Social Care courses; in addition to these qualifications, she also holds an MSc in Applied eLearning (DIT) and is currently pursuing a PhD in Education (Trinity College Dublin).
Niav’s areas of interest include:
- Inclusive education
- Adult education
- Transition planning
- Person centred planning
Conor Murray
CORPORATE SERVICES MANAGER
Conor is our Corporate Services Manager and is responsible for building partnerships with industry groups and experts. He also manages 3rd party services that promote the College and support the student body. He leads the promotional endeavours of the College each year, recruiting new students across all the courses. He oversees the administration department of the College. He is also the OTC liaison in contact with the St. Michael’s House Finance Department and is responsible for all Health and Safety aspects of the OTC.
Before starting this role in 2008, he headed up our administration department and helped coordinate the expansion of our student numbers.
Prior to joining the College in 2005, he spent the previous decade working in a fast-paced publishing and procurement environment in the United States.
Conor graduated with a B.Sc. (Mgmt) Degree from Trinity College, Dublin and holds an M.B.A. degree from Loyola College, Maryland, USA.
Louise Littlefield
COLLEGE ADMINISTRATOR
Louise is College Administrator and has been with the College since 2014. She started with the College as Assessments Coordinator and at present her areas of responsibility include supporting the Head of eLearning in the delivery of online courses, providing administrative support to the Director of Short Programmes and the Manager of Academic Affairs.
Louise recently completed a BA Honours in English and History with UCD and hopes to commence postgraduate studies in the near future.
Linda Hu
ADMISSIONS COORDINATOR
Linda has been with the College since early 2021 when she joined the OTC Admin team as an Admissions Coordinator. She works across OTC's various core courses in Social Care and Management. Previously, she gained extensive admin experience from numerous positions within the third level sector in Ireland over a 15 year period.
Linda has a BA in Business Administration from Shenyang City University in Shenyang, China.
Viv Menzies
COMMUNICATIONS COORDINATOR
Viv joined the OTC Admin team in 2009. Viv has gained experience in various sectors, inc. education (Language Centre of Ireland) and marketing (Javelin Advertising and Marketing) for 13 years. In addition to her Euro Secretary qualification, she holds a Diploma in Marketing from the Marketing Institute of Ireland, and, more recently a Post Grad in Digital Marketing from the Digital Marketing Institute (2015).
As well as general support to the Admin, team, Viv is responsible for Student Surveys, content management on the College website and other external websites. She also supports the Corporate Services Manager in the areas of student enquiries and the production of OTC course brochures and promotional materials. She shares her time with St. Michael’s House Staff Education, Training and Development Department.
Nicola Davis
APPLICATIONS COORDINATOR - CPD Courses
Nicola has been with the College since October 2022. She joined the OTC admin team as an Admissions Coordinator for our CPD applications. She has obtained a wealth of experience in customer service and administration through her 16 years in the retail sector of pharmacy, 10 years of which were as a qualified pharmaceutical technician.
Nicola holds a Diploma in Nursery Nursing and a Pharmaceutical Technician Diploma.
Kellie Varidel
ADMINISTRATIVE ASSISTANT
Kellie is our Administrative Assistant, joining the Open Training College Admin Team in March 2023. Based in our Goatstown Office, she supports the OTC team and is often the first point of contact for the College. She brings with her a wealth of customer service and admin experience gained over 14 years in the tourism and non-profit sector in Australia.
Kellie has a BA in Public Communication from the University of Technology Sydney in Australia.
Associate Tutors
The OTC collaborates with a range of associate tutors – experts in their field within our sector. We are happy to introduce you to some of them here:
(Please note this page is currently under development so check in soon for updates as more Tutors are introduced!)
Want to Know More?
Contact us if you want to know more about who we are and what we can do for you.
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