Learn new skills for delivery of individualised services in Ireland that are focused and built around the individual and build on the innate strengths of families and communities.
As we begin to emerge from the crises it is worth bearing in mind that a crisis can also create an opportunity. This situation creates an imperative and an opportunity to do things differently. New Directions and the HSE Framework for the Resumption of Adult Disability Day Services support the re-imagining of day service provision in individualised ways.
‘Never let a serious crisis go to waste. And what I mean by that it's an opportunity to do things you think you could not do before.’
(White House Chief of Staff 2009 – 2010 and Mayor of Chicago 2011- 2019)
This course will provide learners with the knowledge, skills and values required to effectively work with people in developing and maintaining dynamic and responsive individualised services in communities.
The course aims to enhance the capacity of agencies and staff to re-imagine day services in the wake of the public health emergency so that such services:
- are focused and built around the individual
- build on the innate strengths of families and communities and
- view day centres as a resource-base for people rather than requiring daily
Who is this course for?
Are you interested in moving forward with individualised plans for the people you support within your service?
The course is aimed at any staff in disability service agencies who are involved in planning future services for people or day service staff who are currently planning for the re-opening of day services.
What Will I Learn on the course?
Completion of this course will benefit the learner in the following areas:
- legislation and policy which mandate the development of individualised services in communities including the Convention on the Rights of People with Disabilities, the Assisted Decision Making (Capacity) Act and New Directions
- the core elements of individualised services and the distinction between Individualised Services and personalised funding
- the importance of working collaboratively and respectfully with people in the context of their family and their community
- Discovery as the basic building block of individualised service design
- the process of identifying an individual’s concept of community and plan for the building of people’s involvement with their community based on their will and preference
- positive individualised risk assessment and individualised safeguards which balance the dignity of risk with the duty of care
- how to develop an individualised service
- managing and maintaining an individualised service that remains dynamic and responsive.
The course is made up of 5 Units:
Human rights, legislation and policy and individualisation of services
Supporting individualisation in the context of families – values, approaches, skills and tools required
Discovery including recognising vulnerability
Individualised Service Design - including positive risk assessment and intentional safeguards
Managing and maintaining an individualised service to ensure on-going responsiveness and support.
How Will I Be Assessed?
Each unit will include an assessment based on multiple choice questions on completion.
How will this Course be Delivered?
- The course will be delivered online on YourOTC (the Open Training College's learning platform for staff education, training and development).
- The course will take each learner approximately 12 hours to complete.
- Learners will have access to required readings, case studies, relevant videos, power point presentations etc.
- Unlimited online access 24/7 for 90 days, with rapid tech support assistance
- Written module materials by topic experts
- Formative Assessment exercises
- Policy and guidance documents
- Weblinks to additional resources, video and suggested readings
- Templates for use in practice
- Case studies of Individualised Services in the Irish context
The course is certified by the OTC. Successful participants will obtain an OTC certificate in:
- Individualising Disability Services in Ireland: The Way Forward
The course is a good foundation for the College's Certificate in Supported Independent Living and Alternative Services.
Price per participant: €120.
At a Glance
PICs, PPIMs, Managers in human services organisations
Individualising Disability Services in Ireland: The Way Forward
2 Days Learning
LEVEL ON NFQ
N/A - OTC certificate
Start Making Your Application
All applications are processed through our application centre where you can:
- Submit your application
- Learn about what happens after you’ve made your application
- Monitor the progress of your application
Important notes for applicants:
This particular OTC Online Programme does not require the following information to be included on the standard online application form:
- Contact in case of emergency
- Official Photo ID
- Educational transcripts/parchments/certificates (second and third level)
- Any previous employment history
- Volunteering documentation
- Employer Verification documentation
- Personal Statement
Please ignore all the above fields when making your application.
You must include your PPS number along with the other mandatory information requests which are clearly marked with an asterix. You must include current employment details.
If you are being funded by an employer, please ignore the payment option at the end of the application form and request an invoice from firstname.lastname@example.org to be emailed to you before being enrolled on the course.
Visit the Online Application Centre.