OTC Cert: Supervision for Persons in Charge (PICs)
Supervision for PICs aims to equip PIC’s with the necessary knowledge, skills and competencies in order to provide effective supervision and support to frontline staff members working in residential units.
Read MoreQQI Cert in Patient Safety Complaints Advocacy – SP Level 7
This course is intended for people who will be working as advocates for patients wishing to make complaints about the service they or a family member has received from state-funded health or social services. Those participating in the course may be employees of the Patient Advocacy Service, working as advocates from independent Advocacy services or may be working as Patient Advocates within the HSE.
Read MoreOTC Cert: The Manager as Coach and Mentor
This programme of study on becoming a better coach and mentor has been developed for the experienced manager who currently holds a senior post within the organisation or aspires to hold such a post in the future. This manager is interested in further developing their existing professional competencies in order to progress the work of the organisation within the human services sector and within wider society.
Read MoreOTC Cert in Essential Employment Law
This OTC-certified, six-week course examines employment law as a management issue for the human services and non-profit sector. Successful completion of the course should lead to improved better Employment practice, encourage the quality agenda and contribute towards improved organisational excellence for you and your team.
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